Ottermation is a custom-designed, proactive IT monitoring and maintenance service created specifically for your Orangetheory Fitness studio.
Ottermation prevents IT-related issues from occurring and remotely finding quick solutions to minimize downtime in your studio.
At 3 AM every day, we’ll remotely log into your OTBeat computer to ensure everything is up and running for your 5 AM class, so you don’t have to worry whether or not your members are up and running!
This includes checking the internet and running a diagnostic test on equipment such as WASPs, access points, and front desk computers to ensure your studio is ready for the day.
We build a custom-designed troubleshooter for each OTF studio. The tool can resolve the most common issues in just a few minutes. If not, no problem, we will contact you in 5-15 minutes to work to resolve the issue.
We make custom Incident Response Plans for your studio. So we know what to do whenever anything goes wrong.
